Any order of our products on the site www.carnetpaon.fr implies the unconditional acceptance of the customer to these General Conditions of Sale. The customer acknowledges having read, at the time of placing the order, special conditions of sale and declares to accept them without reservation.
The price of the products offered by Carnet Paon are expressed in Euros all taxes included excluding shipping costs. The price indicated in the order confirmation is the final price.
Toutes les commandes doivent être payées en Euros.
Carnet Paon reserves the right to modify the prices at any time, however the products will be invoiced on the basis of the tariffs in force at the time of the recording of the orders.
The products of Carnet Paon are unique examples and belong to a limited series.
You can pay by Stripe. Having a Stripe account is not necessary to be able to pay.
Your credit card data is encrypted using the SSL 128 protocol (Secure Socket Layer) and never pass unencrypted over the network. Payment is made directly to the bank. Carnet Paon has no access to this data, and does not keep it on its servers.
The products remain the property of La Carnet Paon until full payment of the order. However, upon delivery, the risks of the goods delivered are transferred to the customer
Unless otherwise specified, delivery is made to the address you specified when ordering. The article is sent by priority letter. The delivery time varies from 3 to 5 working days. It includes the preparation time of the package plus the routing time. The posted times are only indicative, and do not constitute a deadline of rigor. Carnet Paon can not be held liable for late delivery. Delivery in mainland France is made by La Poste. Possible delays do not entitle the buyer to claim damages.
In the contact section of the website, you must report:
– tout défaut ou retard de livraison supérieur à 15 jours ouvrés
- any anomalies concerning the article, as soon as it is received.
The buyer has a right of return. Whatever the reason, the buyer can return an item at the latest within 14 days of receiving the package. It must be returned in perfect condition in its original packaging, registered with AR, and the corresponding invoice, to the following address:
Carnet Paon
33 Rue Henri poincaré
94400 Vitry sur seine
Shipping costs (shipping and return) remain the responsibility of the buyer. After this period of 14 days, the delivered products will be deemed to comply with the order and accepted by the buyer.
The quality of the products can not be questioned and the customer is the one and only responsible for the choice of the products. The products supplied by La Manufacture du Peacock are new and guaranteed against any defect.
In the event that a product is defective or non-compliant, La Manufacture du Paon agrees to exchange it or refund it subject to a registered delivery with the original packaging and the corresponding invoice in the packaging. 7 days after receipt.
We are committed to making an exchange within a maximum of 30 days after receipt of the products by us.
Head office
33 Rue Henri poincaré
94400 Vitry sur seine
You can contact Carnet Paon by email, via the contact form.